General FAQs:

An eSIM (Embedded Subscriber Identity Module) is a digital SIM that allows you to activate a cellular plan without the need for a physical SIM card. It enables easier switching between carriers and plans and supports multiple profiles simultaneously.

An eSIM works by downloading a "profile" from a carrier directly to your device. Once installed, it can be managed through your device's settings, allowing you to switch between plans or carriers without physically changing SIM cards.

Most modern smartphones, tablets, and smartwatches support eSIM technology. Popular devices include the latest models from Apple, Google Pixel, and Samsung Galaxy. Check your device's specifications for eSIM compatibility or view this page on USIMS: https://new.usims.com/get-my-esim

To switch to an eSIM, ensure your device is eSIM compatible. Then, choose a carrier that offers eSIM services, download their app or visit their website, and follow the instructions to activate your eSIM profile.

Yes, eSIMs are ideal for international travel, allowing you to switch to local carriers or international data plans without the need for physical SIM cards. This can help you avoid expensive roaming charges.

You can store and manage multiple eSIM profiles directly from your device's settings. This allows you to switch between different carriers and data plans easily, depending on your needs.

Benefits include the ability to switch carriers without physical SIM cards, manage multiple profiles for travel or work, reduce roaming costs by subscribing to local plans when abroad, and enjoy more flexible plan management and device design without the need for a SIM tray.

eSIMs offer the same level of security as traditional SIM cards. They use encryption and secure authentication methods to protect your cellular account and personal information.

Activation methods vary by carrier but generally involve scanning a QR code provided by the carrier, using a carrier's app, or manually entering activation details in your device's cellular settings.

USIMS FAQS:

USIMS is a leading mobile app that offers mobile eSIM travel data plans worldwide without any roaming costs. You can download the USIMS app from the Apple Store and Google Playstore.

USIMS sets itself apart with its generous offering of internet eSIM services. Get instant connectivity in three easy steps, download the app, activate your free eSIM, and connect to the Internet in less than a minute in over 120 countries without incurring any extra fees for roaming. By offering instant eSIM activation, USIMS ensures that you are never offline and ready to roam the globe hassle-free.

Most devices that support eSIM also support using both the eSIM and a physical SIM card at the same time. Make sure you check your device specifications for eSIM and dual-SIM compatibility. This allows you to maintain your existing phone number while enjoying the benefits of a USIMS eSIM account.

An eSIM from USIMS offers several advantages over traditional physical SIM cards, including instant activation, no need for a physical card, the flexibility to add multiple plans, and the convenience of switching between your primary physical SIM and our eSIM without swapping SIM cards.

Travelers appreciate the flexibility and simplicity of the USIMS eSIM, it allows them to connect without physical borders. With USIMS, you get the convenience of a single and unique eSIM that covers over 120 countries and regions, eliminating the need to switch physical SIM cards or between multiple eSIMs for different countries as many of our competitors impose on you.

You can top up your prepaid account even if you do not have WiFi or data connection. Whether it’s a short business trip or lengthy vacation, USIMS ensures that you’re always within an arm's reach of a stable and high-quality internet connection as good as your local operator roaming service. By accessing local networks at local rates, you can enjoy cost-free data roaming, keeping you connected without any bill shock.

Most smartphones equipped with eSIM technology allow you to store more than one eSIM profile. With eSIM, your capacity for multiple plans isn't limited by physical slots.

However, with USIMS, you get the convenience of a single and unique eSIM that covers over 120 countries and regions, eliminating the need to switch physical SIM cards or between multiple eSIMs for different countries as many of our competitors impose on you.

USIMS eSIM plans come with a range of features tailored for the modern traveler, including instant activation, a free trial with 1GB of data for USA and Europe, as well as competitive pricing for data plans around the world. USIMS also supports AI in-app support that turns your experience into the easiest one ever.

From your eSIM-enabled phone, you can purchase an eSIM instantly online through the USIMS app. The eSIM is activated instantly without requiring you to receive or scan a QR code.

Once you have installed and activated your eSIM, all you need to do, from your phone settings-->Cellular, is turn your eSIM ON and select USIMS eSIM as the operator for cellular data.

USIMS eSIM technology is compatible with a wide range of devices, including the latest smartphones from leading manufacturers like Apple, Samsung, and Google, as well as some Huawei models.
The USIMS app will automatically detect whether your phone is eSIM compatible or not. Don’t be afraid, just try to get an eSIM and the app will automatically prompt you’re a message if your phone is not compatible.

USIMS is compatible with a variety of smartphone makes and models, as well as different operating systems. Our eSIMs can function on the latest iPhones and a selection of IOS and Android devices. For detailed compatibility information, please visit the "Compatible Devices" at www.usims.com

The eSIMs are offered for free for first time users and buyers of any data plans. All eSIMs have unlimited validity. You do not need to buy any other eSIM unless you have deleted it. In this case, the eSIM will cost $1.

USIMS offers affordable pricing options that vary based on the regions and data allocation. Starting from as little as $2 per plan, you can access the Internet with ease in your chosen countries. For detailed pricing, visit us at www.usims.com or check at USIMD app. Each data plan has its price and a single plan validity of 10 days. If you buy several data plans at once, you will get a discount up to 50%.

USIMS charges are available in real time on the USIMS website at www.usims.com or in the USIMS app. You can also enter your country's name and get the relevant information.

There are no monthly fees for USIMS app subscribers.

No need with us. USIMS provides you the connectivity in 120 countries using one unique eSIM. Customers are identified by their phone numbers. When the user buys a new eSIM, their previous eSIM is immediately deleted.

No. You cannot get any phone number. USIMS does not offer phone numbers. USIMS offer data only eSIM or hard SIM providing mobile Internet in 120+ countries.

No. You cannot get any phone number. USIMS does not offer phone numbers. USIMS offer data only eSIM or hard SIM providing mobile Internet in 120+ countries.

Download the USIMS app from the App Store or Google Play. To install, you will need to provide one of the following:
1. Your mobile number that you want to receive or your OTP that you need to complete the registration.
2. Your own Whatsapp number. A new message will appear in your Whatsapp, which you need to send by clicking on the Send button. After that, you will receive a message from USIMS with a link that you can click to log in to the USIMS app.
Click here to watch it app.usims.com

How to buy an eSIM
1. Go to Settings page in the app
2. Click on "Buy eSIM"
3. A popup window for payment appears
4. Press "Confirm"
5. Select Apple Pay or enter your credit card details
Click here to watch it esim.usims.com

Installing the eSIM on IOS
1. After completing the purchase, press "INSTALL SIM"
2. Press "Next" to allow USIMS to activate the eSIM on your IPhone
3. Press "Next" to activate the SIM from WONET
4. You will receive a message confirming your SIM activation
Click here to watch it ins-ios.usims.com

Installing the eSIM on Android
1. press "INSTALL SIM" after completing the purchase
2. do not close the USIMS app or disconnect from the Internet during the installation process
3. ???Your SIM is now active
Click here to watch it ins-and.usims.com

Activate the eSIM
1. Select Primary (the phone SIM) as your default line to call or send messages to people who are not in your contacts.
2. press "Next".
3. select Primary, the mobile plan to use with iMessage and FaceTime.
4. press "Continue".
5. if you are not abroad, select "Primary".
6. if you are abroad, select the new USIMS eSIM, which could be under "Mobile data", "Business", "Travel"
7. press "Next".
8. Press "Done" when the activation is successfully completed and the green check mark appears. change eSIM name
Click here to watch it act-ios.usims.com

Change eSIM label name
1. Go to your settings and press "Mobile".
2. In the "SIMs" section, go to "Used as Mobile data".
3. press "Mobile plan label".
4. Go to your settings and press "Mobile".
5. In the SIMs section go to "Used as Cellular Data".
6. press "Cellular plan label".
Click here to watch it act-ios.usims.com

Turn on your eSIM when traveling or abroad
1. Go to your iPhone``s settings and press "Cellular".
2. In the "SIMs" section go to "Used as "USIMS"
3. Turn on the line
4. Go to the back and press "Cellular data".
5. Switch from "Primary" to "USIMS".
Click here to watch it esim-on.usims.com

Turn off your eSIM when traveling or abroad
1. Go to your iPhone``s settings and press "Cellular".
2. In the "SIMs" section go to "Used as "USIMS"
3. Turn off the line
4. Go to the back and press "Cellular data".
Click here to watch it esim-off.usims.com

Fees can be found at www.usims.com and at USIMS app.

All our prices are in US Dollars. However, you can pay in any currencies of your choosing.

Yes, you will receive a message on your app with a PDF attachment containing your invoice when you purchase any data plan.

The main page of the USIMS app displays all active data packages and the remaining validity. For the history of your purchases, you can click on the icon in the upper right corner of the main page, and then click on "History"

Access to the USIMS app is exclusively via a passcode sent by SMS or via your Whatsapp number to your original phone number. USIMS does not register passwords or credit card information on its servers to fully protect the confidentiality and privacy of our customers.

Go to USIMS app Settings page and then click on "Contact Us" Enter your full name and email address and put your problem in the message. Then click on the "Save" button.

Click on the support snippet in USIMS app and get online support via our Bot. If the problem id not resolved, you can report a problem from within the Bot or send us an email at cc@usims.com.

Turn on your eSIM when traveling or abroad
1. Go to your iPhone``s settings and press "Cellular".
2. Turn on the USIMS eSIM
3. Go to the back and press "Cellular data".
4. Switch from "Primary" to "USIMS".
Click here to watch it esim-on.usims.com

First, check that your data plan has not expired.
If your data plan is still valid, follow these steps:
1. Go to your iPhone``s "Settings" and press "Cellular".
2. Go to "Cellular Data"
3. Click on your USIMS eSIM
4. Click on "Network Selection"
5. Disable "Automatic"
6. Wait until the list of operators is displayed
7. Select the most popular operator and try if it works
8. If not, select another operator and try until it works

Before purchasing a second eSIM, note that all active or valid data plans will be deleted. Be careful not to purchase a second eSIM if you already have one.
You do not need to buy a new eSIM every time you purchase a data plan.

Do not worry about it. Email us at cc@usims.com and we will get back to you.

USIMS service is not available in Lebanon
USIMS service is not available in Israel

This service is perfect for anyone who values hassle-free travel connectivity. Whether you``re a frequent flyer or take the occasional international trip, USIMS eSIM ensures uninterrupted connectivity, cost savings, and simplicity in managing your mobile data needs.

The advantages of using an USIMS eSIM are numerous. Firstly, it offers instant connectivity, allowing you to download an eSIM plan and connect to a local network within minutes. This means you can easily access local services and stay connected wherever you are.

Secondly, with an USIMS eSIM, you can enjoy the convenience of having multiple lines on a single device. This eliminates the need for physically swapping SIM cards or carrying multiple devices. Switching between different lines becomes effortless and seamless.

One major advantage of using an USIMS eSIM is the ability to avoid roaming fees. By connecting to a local mobile network at local rates, you can steer clear of unexpected charges and hidden fees. This not only saves you money but also provides peace of mind while traveling.

Lastly, the USIMS eSIM offers ultimate flexibility and ease of management. You can store multiple eSIM plans on your device and easily switch between them as needed. This means you can tailor your connectivity according to your specific requirements, whether it``s for personal use, business, or travel.

In summary, the advantages of an USIMS eSIM include instant connectivity, the convenience of multiple lines on a single device, the ability to avoid roaming fees, and the flexibility to manage eSIM plans effortlessly.

To use an USIMS eSIM, follow these steps:

1. Purchase an eSIM: Visit the USIMS website or download the USIMS app on your iOS or Android device. Find an eSIM plan that suits your destination.

2. Install Your eSIM: After purchasing the eSIM, you will receive an email from USIMS with detailed installation instructions. Make sure you have a stable Wi-Fi connection before starting the installation process. There are three methods to install an USIMS eSIM, though please note that the direct method may not be available for all devices:
a. Direct: Use the USIMS app and follow the prompts to install the eSIM directly.
b. QR Code: Scan a QR code provided by USIMS to initiate the installation process.
c. Manual: Enter the eSIM information manually in the settings of your device.

During the installation, you will be asked to label your eSIM line, usually considered the "secondary" line on your device. Choose a label that easily identifies the eSIM, such as "France eSIM."

3. Activate Your eSIM: The validity period of your eSIM begins when it is activated. Some eSIMs activate immediately upon installation, while others activate when you connect to a supported network at your destination. You can find the activation policy of your eSIM in the package details. If your eSIM activates immediately, it is advisable to wait until just before your travel to install it.

4. Connect to a Network: When you arrive at your destination, you can turn on your eSIM line and connect to a supported network. Here``s how to do it for an iPhone and an Android device:

For iPhone: - Go to Settings on your iPhone. - Tap on Cellular or Mobile. - Select your eSIM line. - Toggle on Turn On This Line. - Toggle on Data Roaming.

For Android: - Go to Settings on your Android device. - Tap on Network & Internet. - Tap on Mobile Network. - Turn on your eSIM plan. - Turn on Mobile Data. - Turn on Data Roaming.

Remember to turn off your primary line to avoid unexpected roaming fees from your home provider. Now you``re all set to connect to a local network using your USIMS eSIM!

Switching between eSIM plans is easy with USIMS. Simply open our app or access the device's settings, choose the desired plan, and activate it. You can also purchase additional data if needed. Our app also allows you to monitor your data usage and manage multiple eSIM lines. For a more detailed comparison, please see our 'eSIM vs. Physical SIM' guide on our website. Overall, USIMS offers a convenient and flexible way to stay connected globally with the use of eSIM technology. Experience the benefits for yourself by purchasing an USIMS eSIM today!

Our commitment to providing top-notch eSIM services doesn't end with just offering convenient and flexible plans. At USIMS, we are constantly investing in expanding our network coverage to ensure that our customers have a seamless global connectivity experience wherever they travel. Our team is always working on improving our services and adding new features to enhance the overall eSIM experience for our customers.

You do not need to worry about that with USIMS. With us, you get the convenience of a single and unique eSIM that covers over 120 countries and regions, eliminating the need to switch physical SIM cards or between multiple eSIMs for different countries as many of our competitors impose on you.

One primary limitation is that not all phones are eSIM-compatible. It's essential to check your device's specifications before considering an eSIM. The USIMS app will automatically detect whether your phone is eSIM compatible or not. Don’t be afraid, just try to get an eSIM and the app will automatically prompt you’re a message if your phone is not compatible.

Getting started with a USIMS eSIM is simple. First, you need to ensure that your device is compatible with eSIM technology. Next, download the USIMS app and follow the instructions provided to activate your eSIM profile. Finally, select and add your desired service plans through the app. With USIMS, you can easily manage all your eSIM profiles in one convenient location on your phone.

In addition to the convenience of managing multiple countries’ data plans on a single device, USIMS eSIM offers you cost-saving benefits. By eliminating the need for physical SIM cards, you can save on purchasing and shipping costs. Plus, with USIMS's competitive pricing for service plans, you can enjoy affordable mobile data wherever you go while keeping your primary physical Sim, thus keeping your voice and SMS communications using your main primary phone number.

Download the USIMS App

One eSIM, Travel Smarter, Connect Freer. Download USIMS App Now!